NASUAK GARMENTS LTD

+256744-654-762

+256740-070-464

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NASUAK GARMENTS LTD.

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PRIVACY POLICY

Last Updated: January 12, 2025

At NASUAK Garments Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make purchases through our online e-commerce platform (nasuak.com). By accessing or using our website, you agree to the collection and use of information as described in this Privacy Policy.

  1. Information We Collect

We collect several types of information to provide you with a better user experience and to offer our products, services, and skilling courses effectively. This information can be classified into the following categories:

 

  1. Personal Identification Information
  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (Credit/debit card details, bank details)
  • Shipping and billing address
  • Physical address
  • Next of kin, etc
  1. Non-personal Identification Information
  • Browser type and version
  • Operating system
  • Referring URLs
  • IP address
  • Pages visited on our website
  • Duration of site visits
  • Device type (desktop, mobile, etc.)
  • Cookies and tracking technologies (explained below)
  1. How We Use Your Information

We use your information for a variety of purposes, including but not limited to:

  1. To Provide and Improve Services:
  • To process and fulfill your orders for products, services, and skilling courses (such as knitting, tailoring, embroidery, and graphic design training).
  • To send order confirmations, invoices, shipping notifications, and customer service communications.
  • To offer technical support and respond to inquiries.
  • To personalize your shopping experience and recommend relevant products or services.
  1. To Process Payments:
  • To process payments for your purchases and subscriptions to services or skilling courses. We do not store your credit card information, as it is securely processed by trusted third-party payment providers.
  1. To Enhance User Experience:
  • To improve the functionality of our website and services.

To analyze user behavior and preferences through tracking technologies (such as cookies) to optimize our platform

  1. Marketing and Promotions:
  • To send you promotional offers, discounts, and updates about our products, services, and skilling courses. You may opt-out of marketing communications at any time by following the unsubscribe link in the email or contacting us directly.
  1. Legal Compliance:
  • To comply with applicable laws, regulations, or legal processes and to prevent illegal activities, fraud, or misuse of our website.
  1. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to identify you and remember your preferences. You can choose to disable cookies through your browser settings, but this may limit certain functionalities of the website.

Types of Cookies We Use:

  • Session Cookies: Temporary cookies that are deleted after you close your browser. They allow you to navigate the website seamlessly during a session.
  • Persistent Cookies: Cookies that remain on your device for a specified period and help us remember your preferences and settings for future visits.
  • Third-Party Cookies: We may use third-party analytics tools (e.g., Google Analytics) to track user interactions and improve website performance.
  1. Data Sharing and Disclosure

We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following circumstances:

  1. Service Providers: We may share your personal information with third-party service providers who help us run the business, such as:
  • Payment processors
  • Shipping carriers and logistics companies
  • Hosting and website development services
  • Marketing and advertising partners

These third-party vendors are required to use your personal data only for the purpose of providing their services and must adhere to strict confidentiality agreements.

  1. Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to:
  • Comply with legal obligations (e.g., responding to subpoenas or court orders)
  • Protect and defend the rights or property of NASUAK Garments Ltd
  • Prevent fraud or illegal activities
  1. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include the use of encryption technologies (SSL/TLS) for secure transactions and regular security audits.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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  1. Your Rights and Choices

As a user of NASUAK Garments Ltd’s website, you have the following rights with respect to your personal information:

  • Access and Correction: You have the right to access and correct any personal information we hold about you. You may request a copy of your data by contacting us directly.
  • Data Deletion: You may request that we delete your personal data, subject to any legal requirements or business obligations.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or by contacting us directly.
  • Cookie Preferences: You can control cookie settings through your browser settings. However, disabling cookies may impact your ability to use some features of our website.
  1. Children’s Privacy

NASUAK Garments Ltd does not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information.

  1. Third-Party Websites

Our website may contain links to third-party websites for additional resources, products, or services. We are not responsible for the privacy practices of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.

  1. Changes to this Privacy Policy

NASUAK Garments Ltd reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We recommend that you periodically review this Privacy Policy for any changes.

  1. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

  • Mobile: +256741-040-384
  • Email: legal@nasuak.com
  • Whatsapp: +256741-040-384
  • Online Contact form Visit our website: nasuak.com
  • Live Chat: Available on the website during business hours.
  • Social Media: @NASUAKGarments
  • Business Hours: Monday to Saturday, 7:30 AM to 7:00 PM, (Uganda Time)
  • Address: After Yesu amala- Nansana, We are 100metres, before Kampala Kids Primary School on Kaburengwa Road, Achienga Zone, , Nansana municipality – Wakiso -Uganda

We value your privacy and are committed to safeguarding your personal information. Thank you for choosing NASUAK Garments Ltd!

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