NASUAK GARMENTS LTD

+256744-654-762

+256740-070-464

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HOW TO ORDER ONLINE

How to Order from NASUAK Garments Ltd website:

Welcome to NASUAK Garments Ltd, your go to destination for high quality garments, services and Skilling courses. Whether you’re looking to purchase ready made garments, place an order for custom items, or enroll in one of our skill enhancing courses, ordering through our e-commerce platform (nasuak.com) is quick and easy. Follow this detailed guide to successfully navigate the online ordering process:

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Step 1: Visit the Website

  1. Access the Website: Open your preferred web browser and go to com.
  2. Explore Products, Services and Skilling Course: On the homepage, you will find a range of products and services, such as uniforms, suits, corporate wear, kids wear, bags, and more. You can also explore our tailoring, embroidery, T-shirt printing services, and Skilling courses.

Step 2: Browse Through Categories

  1. Product Categories: Click on the product or service category you are interested in. The main categories are listed as follows:
    • Garments: Including uniforms, corporate wear, casual wear, African wear, and more.
    • Services: Tailoring, embroidery, T-shirt printing, and graphic design.
    • Courses: Training in knitting, tailoring, embroidery, and graphic design.
  2. Filters: Use the available filters to narrow down your search by product type, size, color, and other attributes.

Step 3: Selecting Products or Services

  1. View Product Details: Click on a specific product or service to see more details, including size options, fabric choices, design styles, and pricing.
  2. Customization Options: For custom-made garments or services (e.g., embroidery, T-shirt printing), you will have the option to specify customization details such as logo uploads, color choices, and specific measurements.

Step 4: Add to Cart

  1. Add Product to Cart: Once you have selected a product or service, choose the quantity or other required details (e.g., size, color, or design). Then, click the “Add to Cart”
  2. Review Cart: After adding items, you can view your cart by clicking the shopping cart icon at the top of the website. You will see a summary of the products or services you’ve selected, along with quantities, prices, and any customization details.

Step 5: Review and Edit Your Order

  1. Edit Your Cart: If necessary, you can adjust quantities or remove items by selecting the appropriate options in the cart.
  2. Proceed to Checkout: Once you’re satisfied with your selection, click the “Proceed to Checkout” button to begin the order completion process.

Step 6: Provide Shipping and Payment Information

  1. Enter Shipping Information: You will be prompted to enter your shipping address, including full name, contact number, street address, city, and country.
  2. Payment Options: NASUAK Garments Ltd offers multiple secure payment methods, including:
    • Credit/Debit Cards (Visa, etc.)
    • Mobile Money: Available for local transactions in Uganda.
    • Bank Transfer: For large orders or clients preferring direct bank payments.
    • Cash on Delivery: (Applicable within Uganda.)

Choose your preferred payment method and follow the on-screen instructions to complete the payment securely.

Step 7: Review Your Order and Place It

  1. Order Summary: A final review page will display the details of your order, including the items, quantities, customization, shipping address, and payment method. Please double-check for accuracy.
  2. Apply Discount Codes: If you have a discount code or promotional voucher, enter it in the relevant field to receive your discount.
  3. Confirm and Place Order: Once everything looks good, click the “Place Order” button to submit your order.

Step 8: Order Confirmation and Tracking

  1. Order Confirmation: After completing your order, you will receive a confirmation email with an order reference number. This will also include a summary of your purchased products/services, payment details, and estimated delivery time.
  2. Order Tracking: Once your order is processed and shipped, you will receive an email with tracking details. You can also log into your account on the website to track the progress of your shipment.

Step 9: Delivery and Completion

  1. Delivery Time: Delivery times may vary depending on the product type, customization requirements, and location. Typically, ready-made garments will be delivered within 2-3 business days check on Delivery timelines https://nasuak.com/delivery-timelines/, while customized items may take much longer
  2. Receiving Your Order: Upon delivery, ensure that you inspect the items to confirm that everything matches your order specifications. If there are any issues or discrepancies, you can contact our customer service team for assistance.

Step 10: Post Purchase Support

  1. Customer Support: If you have any questions or require assistance after placing your order, you can reach out to our customer support team via support@nasuak.com or +256393-252-237. We are here to help with any concerns regarding your products, services, or training.
  2. Returns and Refunds: NASUAK Garments Ltd offers a return policy on certain items. Please refer to our Returns and Refunds Policy page for detailed information on how to return or exchange products. (insert link to Returns and Records Policy)

Additional Tips

  • Create an Account: For a smoother ordering process, create an account on our website. This allows you to save your shipping details, track previous orders, and receive exclusive promotions.
  • Stay Updated: Subscribe to our newsletter to receive the latest product launches, service updates, and training opportunities.

Thank you for choosing NASUAK Garments Ltd. We look forward to fulfilling your order and serving you with top-quality garments, services, and training.

If you need further assistance, feel free to contact us

  • Mobile: +256393-252-237
  • Email: support@nasuak.com
  • Whatsapp: +256741-040-384
  •  Our website: nasuak.com
  • Live Chat: Available on the website during business hours.
  • Social Media: @NASUAKGarments
  • Business Hours: Monday to Saturday, 8:00 AM to 6:00 PM, (Uganda Time)
  • Address: 200 metres after Yesu Amala,- Nansana then 100  metres before Kampala Kids Primary School on Kaburengwa road

Note: Make sure to review our Privacy Policy and Terms of Service for full details regarding the security of your data and the terms of your purchase.

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